Frequently Asked Questions

Yes, we offer same day delivery to Kingston, St. Andrew and St. Catherine once order is place by 11am on the same day excluding Sunday. All other parishes are next day delivery except on weekends.

Yes, we update your order details with your tracking info as soon as the order ships!

Unfortunately, no we don’t at this time.

Please contact us at 876-314-8039 or via email shop@giftinapotja.com Please have you order ID on hand.

Contact us as soon as possible by phone 876-314-8039or email at shop@giftinapotja.com. We can change it if your order has not shipped.

Contact our customer service team, be patient, know we are human and can make mistakes, and we will always do our very best to resolve the issue in a timely and satisfactory manner.

Please contact us at 876-314-8039 or via email shop@giftinapot.com

Yes, we offer gift wrapping for most of our products. Please select the gift-wrapping option during checkout. 

Unfortunately, we do not take orders over the phone. Please use our user-friendly online store to customise your arrangement and complete your order.

We accept visa debit and credit cards and bank transfer for online orders.

We are expanding and are happy to stock your store with our Gift in a Pot Products. If you would like more details, please email us at sales@giftinapot.com

Our online shop is certified trusted and data is passed through SSL certificate which protects all your data to ensure your peace of mind. Our store use industry leading technologies such as WiPay payment gateway via First Global Bank through First Atlantic Commerce to process your transaction securely.